FAQ

Rod Warranty 
All Tom Morgan Rodsmith rods are covered by a lifetime warranty against any and all manufacturer defects. This applies to all TMR models: Graphite, Fiberglass, and Bamboo. To initiate the warranty process, contact us.

For broken rods that are at the fault of the owner/angler, a nominal fee is charged in order to cover labor and materials. Pricing for these types of repairs are assessed once the rod is received and inspected. 

How long does it take to have a rod made?
We build rods in the order that they are received and as a result have a waitlist on our custom fly rod builds.  Currently, TMR is at 5-6 months to build and ship a graphite or fiberglass rod and about 12 months to ship a bamboo rod.

Can I come in and take a tour of the shop?
YES! If you live locally or are in town to fish, we would love to give you a tour of the shop. Please give us a call or email us and let us know when you're coming by. Our normal shop hours are Monday-Friday 8AM - 4PM but do vary based on water conditions and our local hatches.

Is there a difference between your available rods on the website and a custom ordered rod?
Absolutely not. There is no difference in any of the components or the build quality with the rods that are available for immediate purchase.  Most often those rods were built because a customer changed their mind on how they wanted their custom rod built. To see our current offering of available rods please click here.

General Order Fulfillment 
Orders placed via tommorganrodsmiths.com that ARE NOT custom built fly rods will be fulfilled in 1-3 business days. If inventory issues are found, we'll contact you ASAP to discuss options with your order.

Custom Rod Order Fulfillment:
If a custom rod order is completed, but the customer remains unreachable for an extended period of time (60 days), the rod order may be subject to cancellation without a refund.  This is to ensure that TMR can effectively manage it's production schedule and resources. Please ensure that you provide accurate contact information to us at the time of order to remain reachable during, and at the completion, of your custom rod.